MoLamour.com

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Frequently asked questions of MoLamour.com

I can't login, or I forgot my username or password.
If you cannot login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.
How can I update my profile?
To update your profile, you must go into your profile and settings in your profile editing. You can move through the different parts of your profile by clicking the tabs at the top of the page.
How can I delete my account?
If you are absolutely sure that you want to delete your account, you can do so in your privacy settings. Please note that your account will be permanently deleted and irrecoverable!
How can I update my email address?
For safety and to prevent spam, you can not change your email address.
How can I deal with someone that is bothering me?
If someone is bothering or harassing you, blocking them is usually the best solution. Please report it via our contact form with the url of the profile of the person and the explanation of what the person has done wrong.
I paid for the membership but the features are still not working?
After completing the payment, if your account is not automatically upgraded, please allow up to 1 hour for our system to validate your payment and enable your features. You might also have to log out and back in to your account.
Not happy with something on the website?
MoLamour.com is very new, and we are always looking for ways to improve the service. If there is anything that you would like us to change or add, please do not hesitate to send us your Feedbacks on feedback@molamour.com

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